Worldwide shipping available + Flat rate $8 shipping Australia wide!
Cart 0

Shipping and Returns

The Unusual Pear is an Australian Store based in Newcastle, NSW.

CHRISTMAS CUT OFF DATES
International customers:
-Economy Air and Standard are no longer available for Christmas delivery
-Express Shipping - You must have this order in by the 15th of December.
 
Australian customers: 
-Standard Shipping - To ensure your order will arrive before Christmas, you must place your order by the 15th of December.
-Express Shipping - You must have this order in by the 17th of December.

 

While I have done my best to photograph these products to represent their true colours, please note that colours may vary slightly from screen to screen. Please read the descriptions of each product to understand the sizing of the product and what is included in the price. No props are included in the sale. I weigh my yarns and roving with digital scales, although, weights may vary by a few grams. 

Some of my laser cut products are sanded by hand which results in slight surface variations. All laser cut products come in a natural finish, if you like, you can apply a wax, oil or stain to the timber but it is not essential.

SHIPPING

All orders will be dispatched via Australia Post in 3-5 days after payment has been received.
If you select "Express Post" your order will be dispatched in 1-2 days. 

Free local pick up available from my home studio in Lambton, Newcastle. Once your order is ready to be picked up, I will email you with my address for collection.

Pre-Order items do not apply to the above timeframes.  

AUSTRALIAN ORDERS
- Your order will likely arrive within 3-5 business days* once dispatched (5-6 business days for WA).
- All orders come with a tracking number. You can track your package here.
- if you are local to Newcastle, NSW and would like to pick up your order, please contact me to arrange a suitable time. I will give you a free shipping code to use when you place your order.

INTERNATIONAL ORDERS
The "Standard" shipping options includes tracking information. "Economy Air" does not.
- USA - Your order will likely arrive within 6-10 business days* once dispatched 
- United Kingdom - Your order will likely arrive within 8-12* business days once dispatched 
- Other Countries - to get an estimated arrival time, please use the Australia Post shipping calculator. The from Postcode is 2294.

 

* Estimate based on standard delivery times between metropolitan areas of major cities. Excludes public holidays and time in customs if applicable, and may be subject to delay due to causes outside of Australia Post's control.

 

CANADA

The only options available for shipping to Canada are via Express Post until the strikes have ceased. 

 

I gladly accept returns and exchanges for most items. Custom orders and sale items are final. Buyer is responsible for all shipping costs. Please contact me within 7 days of receiving your order if you wish to request a refund or exchange. All returns must be in their original condition and packaging they came in.